Just like normal private utility locating has its limitations, water leak locating isn’t magic and can’t do everything. On this page we will discuss some of the limits that acoustic locating has and outline the terms for Rush Locates to perform a water line leak locate.

Acoustic water leak locating technology can be influenced by subsurface conditions that are not apparent from the surface. Due to the nature of underground locating we can give no guarantees on any location however we are happy to provide all recorded data for further analysis. There are some common problem areas for water leak locating. 

The technology employed by Rush Locates identifies where the peak signal is recorded on the surface and due to this it cannot be used on water pipes with sleeves or sheaths. In addition water lines which are very deep may require tracer gas if access to both sides of the pipe are not available.

The following wavier is signed by every customer before getting water leak locating services.

Summary:

Rush Locates, LLC was commissioned to perform a search for an underground water line leak for client listed above at date and location listed above. Rush Locates, LLC uses non-destructive methods to isolate the area where the acoustic signal from the leak is highest. No repair or lasting work of any kind will be performed by Rush Locates
d. under any circumstances nor will Rush Locates be liable for the cost of any excavation, repair, or further deterioration. Methods utilized by Rush Locates, LLC to isolate the leak location cannot be used in all circumstances as outlined below. Rush Locates will need to turn off all water valves on site and will not be responsible to damage to these valves or pipes. The client agrees to perform due diligence on all valves after the service is complete to ensure no maintenance or repair is needed. The client understands that locating is done on a best effort basis depending on site conditions at the time of the site visit. We cannot predict subsurface conditions nor offer any guarantees due to the nature of subsurface locating. Rush Locates, LLC will not be held liable or responsible for any costs arising from leak repair or further water line use. This service will be completed for the fee of $350 for the first 2 hours work and $150 if any addition hours are needed. The client agrees to these rates and agrees to pay said fee in a reasonable time period of 30 days.

In Detail:

1. The client agrees that they have used or will have used 811, the call before you dig service, to identify all publicly owned utilities before any excavation work begins.

2. Client acknowledges and agrees that any markings and locations provided by Rush Locates, LLC are to be used as a supplementary tool only to help assist the client based on the limitations of the tools used. The surveys and/or reports provided by Rush Locates, LLC are created from the surface with unknown subsurface conditions and cannot be guaranteed. The client agrees to take the same care in any construction or excavation work as it would have done if the services of Rush Locates, LLC had not been provided. By signing above the client agrees that they have read and acknowledges the following description of acoustic and radio wave detection methods and understands the limitations related to the use of these technologies..

Acoustic Location (AL) can be used to locate the peak sound coming from an underground pipe. The sound is amplified by Rush Locates to assist the locating of the leak. The location marked will the where the peak of the sound appears from the surface. Subsurface conditions may cause the location of the audio peak to be different than the location of the leaking pipe when there is a layer of some sort between the pipe leak and the surface. This can happen if a water line is sleeved or in a conduit or in other similar circumstance. The client acknowledges and understands that if there is a dividing layer between the leak and the ground surface that the leak location will be marked at the location of the peak audio output which may be separate than an underlying leak location.

Radiowave Detection (RD) detection can be used on almost every metal pipe, wire, cable, or plastic pipe with a tracer wire. Objects which cannot conduct electricity cannot be located with conventional RD detection, this includes pipes made from plastics, concrete, or terracotta. Objects which block a signal from propagating (rubber gaskets, etc) or being received (sheathing, etc) may significantly impair the accuracy of locating. During RD detection a signal can bleed onto nearby pipes or be affected by nearby masses of metal, this can affect the accuracy of the locating equipment. The locations and depths given by Rush Locates, LLC are based on the received signal which can differ from the location of the object emitting the signal. Limitations can occur principally due to: Utility access point not visible from above ground, utilities are not identified by the client, utilities are not present on a given as-built, or objects to be located cannot carry a RD signal (mainly due to material of construction, sheathing, or disconnections such as couplers, breaks, or repairs in the line).

3. The client hereby agrees that the client is solely responsible for properly executing any Excavation Work or Repair Work. The client shall employ qualified operators and shall carry the appropriate liability insurance and/or bonding necessary for the type of Excavation Work &/or Repair Work undertaken. The client agrees that Rush Locates, LLC shall not be responsible for damages sustained by the client as a result of Rush Locates, LLC’s failure to locate underground services due to the above noted limitations and the the client agrees to indemnify and save harmless Rush Locates, LLC from and against any and all liabilities, damages, losses, claims, suits or judgments, and expenses (including reasonable legal fees incurred by Rush Locates, LLC) brought by third parties against Rush Locates, LLC as a result of Rush Locates, LLC’s failure to locate underground services due to the above noted limitations or as a result of the the client’s failure to follow the plans prepared by Rush Locates, LLC and the instructions noted on such plans.

4. The client agrees to indemnify, defend, and hold harmless Rush Locates, LLC from and against any and all liabilities, damages, losses, claims, suits or judgments, and expenses (including without limitation reasonable legal fees, damages for loss of data or profit, or due to business interruption,) brought by third parties that Rush Locates, LLC may incur as a result of (a) the proper performance of its services under this Agreement and (b) any action or inaction of the client whether or not in reliance on the services provided by Rush Locates, LLC.

5. ANYTHING TO THE CONTRARY HEREIN NOTWITHSTANDING, UNDER NO CIRCUMSTANCE WHATEVER WHETHER ARISING FROM THE NEGLIGENCE OR GROSS NEGLIGENCE OF RUSH LOCATES, LLC OR OTHERWISE.

6. IT IS EXPRESSLY UNDERSTOOD AND AGREED THAT EACH AND EVERY PROVISION OF THIS AGREEMENT THAT PROVIDES FOR A LIMITAT1ON OF LIABILITY, DISCLAIMER OR WARRANTIES, OR EXCLUSION OF DAMAGES IS INTENDED BY THE PARTIES TO BE SEVERABLE AND INDEPENDENT OF ANY OTHER PROVISION AND ENFORCED AS SUCH.

7. RUSH LOCATES, LLC MAKES NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, NOR ANY OTHER WARRANTIES, EXPRESS IMPLIED OR STATUTORY IN CONNECTION WITH THIS AGREEMENT AND THE MATERIALS AND SERVICES PROVIDED THEREUNDER.

8. The above agreement reflects the parties fairly bargained for positions. Neither party has signed this contract as a result of duress, improper coercion, or undue influence. CIRCUMSTANCES SHALL RUSH LOCATES, LLC BE LIABLE TO THE CLIENT OR ANY OTHER PERSON OR ENTITY FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES, LOSS OF GOODWILL OR BUSINESS PROFITS, ANY AND ALL OTHER COMMERCIAL DAMAGES OR LOSS, OR EXEMPLARY OR PUNITIVE DAMAGES, EVEN IF RUSH LOCATES, LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER ARISING FROM THE NEGLIGENCE OR GROSS NEGLIGENCE OF RUSH LOCATES, LLC OR OTHERWISE.

6. IT IS EXPRESSLY UNDERSTOOD AND AGREED THAT EACH AND EVERY PROVISION OF THIS AGREEMENT THAT PROVIDES FOR A LIMITAT1ON OF LIABILITY, DISCLAIMER OR WARRANTIES, OR EXCLUSION OF DAMAGES IS INTENDED BY THE PARTIES TO BE SEVERABLE AND INDEPENDENT OF ANY OTHER PROVISION AND ENFORCED AS SUCH.

7. RUSH LOCATES, LLC MAKES NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, NOR ANY OTHER WARRANTIES, EXPRESS IMPLIED OR STATUTORY IN CONNECTION WITH THIS AGREEMENT AND THE MATERIALS AND SERVICES PROVIDED THEREUNDER.

8. The above agreement reflects the parties fairly bargained for positions. Neither party has signed this contract as a result of duress, improper coercion, or undue influence.